We Are Hiring – Customer Service Team Leader – BPO | Riyadh, Saudi Arabia
Key Highlights:
Location: Riyadh – Al Rabwah
Salary: Average Market Salary (Estimated) SAR 7,000 – 10,000 per month
Experience: 5–10 years in customer service, 2+ years in team leadership
Industry: BPO / Call Center Services
Responsibilities:
Lead and mentor customer service teams to meet KPIs
Monitor operations and ensure quality standards
Handle escalated client issues and provide solutions
Conduct performance evaluations and support employee growth
Collaborate with management to enhance customer experience
Requirements:
Proven BPO / call center experience
Strong leadership, communication, and coaching skills
Bachelor’s degree or equivalent professional experience
Availability for 24/7 rotational shifts
Career Growth:
Leadership development and mentorship
Opportunity to progress to senior management roles
Professional training and skill enhancement
How to Apply:

? Apply via : https://wgoksa.com/job/customer-service-team-leader-bpo-riyadh-saudi-arabia/